Frequently asked

Soak a new filter in tap water for two minutes before first use. This gives consistent, stable water flow from the first sip. Then fill with tap water and drink as normal. No pumping required.

Filtration happens as you sip, so your water has a clean, natural taste throughout the day. Refill as needed and replace the filter when due.

Yes. VARAE is designed for treated tap water, including Australian tap water. Built for what treatment leaves behind. Independently lab tested to reduce chlorine by over 99% and PFAS (PFOA and PFOS) by over 98% at first use.

740ml. Enough to carry you through a morning without a refill, and light enough to go wherever you do.

Yes, the bottle works without a filter. With the filter in, your water has the clean, natural taste it was made for, so we suggest keeping it in for everyday use.

Yes. VARAE is designed to move easily through your day, whether at home, at work, or on the go. Its considered size and durable construction make it comfortable wherever you need it.

Filtration happens as you sip, with no preparation between refills.

Fill, drink, and the water has a clean, natural taste from the first sip.

VARAE uses two-stage filtration with an activated carbon core, independently lab tested to reduce chlorine by over 99% and PFAS (PFOA and PFOS) by over 98% at first use. The filter is also designed to reduce chlorine taste and odour, while retaining essential minerals. The result is water with a clean, natural taste, from treated tap water.

Yes, by reducing chlorine taste and odour, VARAE helps water taste cleaner, smoother and more refreshing.

As water quality varies by location, the difference may vary but the intention is simple: water you enjoy drinking every day.

VARAE is designed for use with treated tap water. For best performance, we recommend using it with water that meets local drinking standards.

VARAE is designed for treated tap water. We do not recommend using it with untreated tank water, bore water, or water from unknown sources, as these may contain substances outside the filter’s designed range.

We recommend replacing your filter approximately every two months or after around 100 litres of use, depending on local water conditions.

The timing ring on the internal straw provides a simple way to track when it’s time for a replacement, just set it when installing a new filter as a visual reminder.

Wash your bottle regularly with warm water and mild detergent. A soft bottle brush can help clean hard-to-reach areas.

Allow all components to dry fully before reassembling to keep your bottle fresh and ready for daily use.

We recommend hand washing to preserve the finish and ensure long-term performance. The bottle is not dishwasher safe.

Store clean and dry with the lid off to allow airflow. This helps keep it fresh between uses.

The VARAE bottle is crafted from recycled 304 stainless steel, chosen for durability, taste neutrality, and everyday performance.

Components in contact with water are made using food-grade materials designed for safe, long-term use.

Yes, all materials used are BPA-free and selected for safe, everyday use.

Yes. The stainless steel body is fully recyclable, and we aim to use materials that support responsible end-of-life disposal wherever possible.

Yes. The filter is made using food-grade materials designed for safe contact with drinking water.

It’s made to support water with a clean, natural taste as part of your daily routine.

VARAE is designed primarily for cold and room-temperature water.

We recommend avoiding hot liquids to protect filter performance and ensure the best experience.

Yes, VARAE is designed for everyday use wherever life takes you. It can be used with treated tap water around the world, provided the water meets local drinking standards.

We ship Australia-wide with free standard shipping on every order. We also ship to New Zealand, with shipping calculated at checkout.

Orders are dispatched from Sydney, typically within 1 to 2 business days. Delivery within Australia generally takes 2 to 7 business days after dispatch. You will receive tracking by email once your order ships.

Once your order has been dispatched, you'll receive a tracking link by email so you can follow its journey.

If you need to change or cancel your order, please contact us at care@varaepure.com as soon as possible. We will do our best to help before your order is dispatched.

If something isn't quite right, we're here to help. We accept returns within 30 days of delivery on unused and unopened products in their original condition. Simply get in touch and we'll assist.

Yes. Replacement filters come as a 2-Pack for $29, or $24 every four months on the Pure Plan. Shop the Filter Refill 2-Pack.

The Pure Plan delivers a 2-pack of replacement filters to your door every four months for $24, timed to your replacement schedule. Clean water never runs out.

Yes, you can pause or cancel at any time with no fees or lock-in periods. Simply contact us at care@varaepure.com

Filter life depends on how often you refill and your local water quality. Frequent refills may mean replacing sooner. Occasional use may mean your filter lasts longer. Additional filters are available anytime through our website, no subscription required.